Terms

Last updated: 15 November 2026

These terms are between Brightside Technology Ltd, trading as Insane Website ("we", "us"), and the business that signs up ("you"). They are for businesses, including sole traders acting in the course of their trade.

What you get

We build a website for your trade, and provide a Works Number (a business phone number), Call Catcher (an automatic text-back when you miss a call) and Job Done (a request for a Google review once a job is finished). We set these up for you.

Where the service is available

The service is currently available to businesses in England, Scotland, Wales and Northern Ireland only. Jersey, Guernsey, the Isle of Man and other countries are coming soon.

The free preview

A preview is free. We do not ask for a card, and there is no obligation. You approve the website before you pay anything.

Price and payment

The build costs £650 (setup) unless we agree a different price with you in writing before you sign up. The service is then £190 a month. [Payment timing: when the setup fee and each monthly payment are taken.] Prices are in pounds sterling and include VAT at the standard rate. Our invoices show the VAT. Our VAT number is [VAT number].

No minimum term

There is no minimum term. You can cancel at any time before your next monthly payment, by emailing enquiries@insanewebsite.com.

30-day guarantee

For 30 days from the day your website goes live, if it is not worth the money to you, tell us and we will refund what you paid for the build and your first month.

Your Works Number

Your Works Number can be ported to another provider if you leave. Tell us and we will help you move it.

Your content

You must have the right to use any text, photos or logos you give us. You are responsible for the accuracy of the details about your business, including any qualifications or registrations you state.

What we cannot promise

We work to keep the service running, but we cannot promise it will never be interrupted. We cannot promise any number of calls, enquiries, customers or reviews. Call Catcher and Job Done send messages on your behalf, and you are responsible for having a lawful reason to contact the people involved.

Our liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow us to limit. Otherwise, our total liability to you is limited to what you paid us in the [12 months] before the problem arose, and we are not liable for lost profit or lost business.

Changes and law

We may update these terms and will tell you before a change affects you. These terms are governed by the law of England and Wales, and the courts of England and Wales can hear any dispute.

Contact

Brightside Technology Ltd, 71-75 Shelton Street, London WC2H 9JQ. Email enquiries@insanewebsite.com.